ISO/IEC 20000-1 is a Service Management Systems (SMS) standard which specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. Most importantly, ISO/IEC 20000-1 certification validates that a company can continuously improve the delivery of their IT services. By obtaining ISO/IEC 20000-1 certification, you will enable your company to have reliable, effective, consistent and continually improved IT services.
Benefits Of
ISO/IEC 20000-1 Certification
To Your Organization:
Globally recognized Certification
Decrease in number of incidents and enhancement of incident management
Increases customer satisfaction with the quality of service delivered
Better comprehension of responsibilities and business targets
Ability to manage and protect the organization, assets, stakeholders and management
Improves organization reliability
Improvement of response times with minimal disruptions to IT service
Attains financial savings by efficiently managing costs
Ensures continual improvement
Increases awareness of legislative and regulatory agreement
Benefits Of
ISO/IEC 20000-1 Certification
To Your Customers: